Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Were all human and should treat each other that way.

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. HPTI) in Reston, Virginia, has been awarded the 2010 Stevie® Award for Support Staffer of the Year.

2010 100

2010 Interviewing Time Zones IAAP 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

Denise Aday

MAY 10, 2010

Continuing reflections on IVAA Live Summit 2010 (#IVAA10)…. That if you maintain a good communication flow via your daily collaboration tools, then team meetings don’t add enough value to warrant the hassle of trying to get everyone together at the same time across time zones. I love discussion panels.

Basecamp 40

Basecamp Central Desktop Project Management Collaborate 40