2009 Social Media Survey Training 
The Small Business Blog
NOVEMBER 2, 2009
Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? has improved in the wake of the economic revival, says a survey by the Confederation of Indian Industry (CII). You want the whole tree."
Make or Break Moments
JANUARY 7, 2010
I have often theorized the importance of building relationships with customers and now a recent survey puts dollars to the sense of that theory. Further investigation from CustServ’s blog led me to the article from Genesys that shares the details of the customer service survey of 16 countries. BILLION a year !
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Make or Break Moments
JUNE 1, 2010
Steve goes on to say: In one survey, 68 percent of customers said they quit doing business with a company because of perceived indifference towards them as customers. People buy from those they like and trust – not those who sneer or seem to reject them with their lack of interest.
Make or Break Moments
JANUARY 20, 2010
Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. I was talking with Business Coach and Professional Speaker Leslie Ungar of Electric Impulse Communications about customers. .&#
Service Untitled
OCTOBER 25, 2010
The expansion of the social media therefore requires companies to be aware of what is being said about them and who is saying what about them. A recent Nielsen survey states that the primary online communication of today is Twitter; its unique visitors have increased 1,382 percent since 2009. Networking.
Laughing all the Way to Work
SEPTEMBER 20, 2009
© Copyright Patricia Robb 2010 20 September, 2009 The Advertising Game Advertising is effective thats for sure. I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate. September 21, 2009 Patricia Robb said.
On The Job
AUGUST 26, 2009
Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, August 26, 2009 What Can We Learn From the Bad Job Market? A survey by SnagAJob found that four in 10 workers who had been laid off found their job loss to be a blessing in disguise.
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