Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
The Small Business Blog
APRIL 25, 2010
Top 5 Tips for Safe Business Travel by Stefan Töpfer on Apr 26, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Find out about the area you are travelling to beforehand, especially travel warnings & regional issues. Try not to go alone if possible.
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Service Untitled
DECEMBER 1, 2010
Taylor would reward employees who came upon Enterprise customers and assist them with changing a flat tire or calling for help in the case of a breakdown; exceeding customer expectations was his mantra. Today, more than 50 years later, Enterprise still leads the way in exceptional customer service. Reservation processes.
Service Untitled
DECEMBER 12, 2011
It’s certain to be an experience any traveler will remember for years to come. No it’s not a syntax error – the couple traveling from New Zealand to India actually wanted a long layover at the Singapore airport. He also reminded me of a post he wrote about the Charlotte airport in 2009. photo credit: mikecogh.
Make or Break Moments
JANUARY 26, 2010
So look at your customer service policies. Or have you positioned yourself like Nordstroms and created policies around the 90% of your customers who just want a good quality product/service at an affordable price? Water travels downhill! Imagine a world where companies created a culture around the many.
Service Untitled
MARCH 4, 2009
Service Untitled The blog about customer service and the customer service experience. What interested me was how the importance of customer service varied in different industries. What have you noticed about service in countries besides the United States? Both factors are probably at play here.
Practically Perfect PA
JANUARY 17, 2014
The Hay Adams has welcomed some very very famous guests over the years, including Amelia Earhart in 1928, just recently the press junket for the 3rd season of Homeland, not to mention the Obama family prior to the inauguration in 2009. The location is fantastic as is the customer service and the hotel amenities.
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