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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Download our free white paper, "Defining Assistant Excellence". Share it with others. Stay in the know!

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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. Brené Brown CONNECT WITH LEXI Lexi on LinkedIn ABOUT LEXI Lexi Gunther has been an Executive Assistant and thought partner since 2009.

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Deborah Chaddock Brown Speaking Calendar

Make or Break Moments

In order to make room for this new page I deleted the page that offered the free download of my Customer Relationship e-book 7 customer relationship lessons from classic fairy tales. In case you missed it – the book is still available for download from the product page. Visit Customer Relationship Speaker.

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Ep 215: Kathleen Burns Kingsbury on Changing Your Money Mindset and Negotiating for What You Deserve

LEADERASSISTANT.COM

Kathleen served as an adjunct faculty member at the McCallum Graduate School at Bentley University from 2009 to 2019 where she taught the Psychology of Financial Planning in the CFP program. Her work has been featured in The New York Times, The Wall Street Journal, PBS NewsHour, Money Magazine, TODAY Money, Forbes, and CNBC.

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Entrepreneurship live and kicking! | THE SMALL BUSINESS BLOG

The Small Business Blog

What have I learned yesterday? Farrah Smith is opening a music store with cafe and internet so you can download your music too. Emmanual Opanuga is opening a shoe store chain , focusing on customer care while understanding the price pressures in this business. Digg Furl Netscape Yahoo!

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Service Untitled» Blog Archive » Simple Returns with Amazon.com

Service Untitled

Service Untitled The blog about customer service and the customer service experience. This isn’t surprising given how Amazon works in general, but it’s an excellent return process that any company could learn from. It’s all very automated and very simple. No related posts to display.

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Service Untitled» Blog Archive » First Contact Resolution

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Customer service statisticians have found that solving an issue during the first contact (as opposed to over the course of two, three, or more contacts) saves time, money, and increases customer satisfaction in the long run.