Remove 2009 Remove Customer Service Remove Discount Remove Purchasing
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Price Isn't the Primary Loyalty Factor

Make or Break Moments

I went to Levin because they had a 50% off sale and if you purchased on the weekend, it was free delivery. I’ve bought furniture there before – a dining room set, some end tables, and I’ve been happy with the purchase. His generous price discounting has served to bring questions to my mind rather than create loyalty.

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It's Not What You Say – It's How They Feel » Make or Break Moments

Make or Break Moments

Will customers remember the 20% discount we gave them or the fact that we were open in the evenings? No, but it is all of those little details that add up when the customer thinks back on how the experience MADE THEM FEEL. How do you make your customers feel? ’ How true is that? we might ask them.

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Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. Offer deep discounts to show them that you are genuinely there to help them succeed. Make sure they know exactly how your products and services can help their business succeed.

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How To Make This Recession Work For Your Small Home Business.

The Small Business Blog

by Stefan Țpfer on Nov 17, 2009 On my blog I often talk about not spending money, bootstrapping and cash-flow planning. Stefan Țpfer Said on November 17th, 2009 at 10:41 pm Hi Deborah, you know what is even more weird, small business failing because of what the governments and banks did to them. РST.

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Q & A: What are successful cost-cutting solutions in small.

The Small Business Blog

Even if you need the service or product from your supplier, check others all the time, insurance, telephone, utilities, etc. Ask to pay in 60 or 90 days, or get an early payment discount. nick van hire Said on January 6th, 2009 at 5:45 pm I agree exactly, spending money on stuff that just looks good does not help build a business.

2007 100
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Delight is Different Than Service

Make or Break Moments

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service. Customer service is what companies do to their customers. Think about the relationships you have in your life.

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Fear of Success | Men With Pens

Men With Pens

jstainer ( @joel_stainer ) November 18, 2009 at 1:35 am An interesting perspective, but I’d be fine succeeding. Reply Kimmo November 18, 2009 at 3:00 am This article is so true. Reply DiscoveredJoys November 18, 2009 at 5:50 am Me? Ulrich ( @maryeulrich ) November 18, 2009 at 6:23 am “The fear-game is a sucky game.

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