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APRIL 16, 2023

Kathleen served as an adjunct faculty member at the McCallum Graduate School at Bentley University from 2009 to 2019 where she taught the Psychology of Financial Planning in the CFP program. Her work has been featured in The New York Times, The Wall Street Journal, PBS NewsHour, Money Magazine, TODAY Money, Forbes, and CNBC.

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Negotiating 2019 International Restaurants 52

Make or Break Moments

JUNE 9, 2010

I was a pretty easy going customer. I did say that I wanted to remain within a budget but there were lots of chairs to choose from in that price point. Don’t get me wrong – I’m thrilled with the unexpected cash that remains in my checking account but why reduce the price if price was never an issue?

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Make or Break Moments

JUNE 30, 2010

If you remember your employees are thinking about themselves - might that change how you manage and respond to their opportunities for improvement?

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The Small Business Blog

MARCH 9, 2010

In an age of corporate scandals, suspicious customers, and budgets with very little breathing room, there is simply no substitute for being an ethical company. When doing business, I think most of us would consider strong ethics and integrity to be top of the list of qualities we seek out in business partners.

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Practically Perfect PA

JANUARY 17, 2014

The Hay Adams has welcomed some very very famous guests over the years, including Amelia Earhart in 1928, just recently the press junket for the 3rd season of Homeland, not to mention the Obama family prior to the inauguration in 2009. The location is fantastic as is the customer service and the hotel amenities.

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Service Untitled

JUNE 14, 2011

million complaints against North American businesses last year; up 10 percent from 2009. So why are so many people so dissatisfied with customer service ? Jack Abelson, a retail industry consultant called customer service “abominable.&# Abelson says that organizations cutting their budgets are at fault. .&#

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Customer Service Phones Budget 2009 40

The Small Business Blog

MARCH 16, 2010

I have a book coming out this summer, Branding Basics for Small Business: How to Create an Irresistible Brand on Any Budget that addresses this and more. Knowing where you stand will help you figure out what to communicate or address in your branding. Great post! Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 23, 2009

Small Business World News Round-up – 209/11/24 by Stefan Töpfer on Nov 24, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. 2010 may be no better.

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The Small Business Blog

MARCH 30, 2010

« Top 5 Tips for Training Employees on a Budget Top 5 Tips for Small Businesses at Easter » « Previous Entries This entry was posted on Wednesday, March 31st, 2010 at 6:30 am and is filed under SME-Blog. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

JANUARY 21, 2008

The fact that there are plenty of highly profitable companies, with for instance bad customer service, does not mean they are not loosing customers. With my focus on micro business, it is imperative to get customer service right since it is often the main differentiator to bigger and/or cheaper competition.

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The Small Business Blog

NOVEMBER 4, 2008

FPB warns that removing ‘green’ fuel tax incentive will further alienate small firms : The FPB is questioning the Government’s commitment to helping small firms switch to environmentally friendly fuels, following an announcement in the 2008 Budget that it is to remove a tax incentive for investing in ‘green’ biofuels.

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The Small Business Blog

AUGUST 15, 2007

Budget – create a budget and put it in your cash-flow. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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The Small Business Blog

FEBRUARY 23, 2010

It doesn’t have to be fancy or high-budget. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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The Small Business Blog

OCTOBER 10, 2007

Managing A Small Business In A Recession by Stefan Töpfer on Oct 10, 2007 Here in the UK we had the “ Pre Budget Report &# yesterday. Surviving A Recession Said on February 23rd, 2009 at 4:30 am Hello Stephan, Good advice as usual. At the same time they announced the economy outlook to be weaker as expected.

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The Small Business Blog

FEBRUARY 2, 2008

That’s pretty interesting… Thomas Said on April 15th, 2009 at 11:57 pm Thank you for your insight. Said on April 17th, 2009 at 1:22 pm People often get carried away with things that they want rather than need. They should focus on spending their limited budgets only on things that will generate them business.

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The Small Business Blog

JANUARY 14, 2008

the changes to capital gains tax in the 2007 Pre-Budget Report will further undermine the attractiveness of the Uk as a place to grow a business. Professor Davide Sola, the report’s author and dean of the ESM said: “The tax system for small businesses in the UK is becoming less competitive. Digg Furl Netscape Yahoo!

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The Small Business Blog

JANUARY 22, 2008

Most notably because of exchange rate risk which makes it hard to budget. Mary Said on September 25th, 2009 at 6:13 am I agree to what Chris mentioned above. I hope that helps to alleviate any money problems. Robert Moore Said on January 25th, 2008 at 11:14 am Exporting for small businesses is a risky strategy.

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Service Untitled

SEPTEMBER 29, 2011

We reminisced about our first cars when we were teenagers; seems that most of us had American budget cars with an occasional Toyota; possibly of today’s equivalent to the Toyota Yaris, but nevertheless none of us ever felt much loyalty to any of these manufacturers as we grew older and had more substantial incomes. There was more.

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Customer Service Restaurants AT&T Holidays 40

The Small Business Blog

OCTOBER 1, 2007

PAYweb Small Business Payroll Said on February 23rd, 2009 at 6:29 pm Great article, and very interesting comments. Abu Reels Said on July 1st, 2009 at 5:44 pm I guess I am a “bootstrapper&#. Sigang McGough Said on March 23rd, 2010 at 2:25 pm A convincing argument for starting a business even when on a budget. Great post.

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The Small Business Blog

MAY 31, 2006

Our customers welcome the opportunity to have ready access to Enterprise Level Spam Filtering engines that were heretofore beyond reach of SME IT Security budgets. This is only made possible by the economies of scale leveraged by the Software-As-A-Service model. Digg Furl Netscape Yahoo!

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The Small Business Blog

MAY 8, 2006

This list is not exhaustive, but an overview from the following information- [link] Leaflet Delivery Said on February 5th, 2009 at 11:53 am I have a quick question for you guys, if you receive bad advice and work from an accountant, which then leads into an investigation, can you claim against him ?

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Make or Break Moments

FEBRUARY 15, 2010

Make sure you are the right solution for your customer – you’ll both be happier. A small business with a limited budget and big ideas. Lesson Learned: There is such a thing as a “good fit.&# This was my fault. I didn’t set boundaries.

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The Small Business Blog

JUNE 6, 2010

This is the best way to expect a higher return on investment on your advertising budget. Test the whole thing: Large corporations have a huge advertising budget to play and experiment. No matter how big you are if you need to succeed in this highly competitive business world you should know the basics of Advertising and practice it.

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The Small Business Blog

DECEMBER 7, 2009

Small Business News World Round-up – 2009/12/08 by Stefan Töpfer on Dec 08, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST. Digg Furl Netscape Yahoo!

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The Small Business Blog

DECEMBER 9, 2009

All in all this was not a Pre-Budget Report, the was a Pre-Election Manifesto. « Small Business News World Round-up – 2009/12/08 Winners – Small Business Quote of the Week » « Previous Entries This entry was posted on Wednesday, December 9th, 2009 at 5:09 pm and is filed under Comments.

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The Small Business Blog

DECEMBER 11, 2009

Winners – Small Business Quote of the Week by Stefan Töpfer on Dec 12, 2009 A small business quote keeps you thinking, inspired and entertained. 1 Comment » | Trackback | Share This One Response to “ Winners – Small Business Quote of the Week &# Helen Said on December 14th, 2009 at 11:57 am Yeah that’s true.

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The Small Business Blog

MAY 12, 2010

In the interest of fairness it is necessary to end the practice of giving projects only to large multinational corporations – which often fail or run massively over budget – while better and more innovative solutions are available at a fraction of the cost. Digg Furl Netscape Yahoo!

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Success

FEBRUARY 15, 2022

She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. After years of studying tax law, Ostos opened her own tax preparation service in May 2007.

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Mentoring International 2021 Social Media 312