Service Untitled

FEBRUARY 17, 2011

On January 21, a customer service agent for 39DollarGlasses.com has been lauded as a hero after some quick thinking. Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone.

Customer Service 40

Customer Service Medical Phones Restaurants 40

The Small Business Blog

NOVEMBER 30, 2009

The Latest Entrepreneurial Fantasy Is Selling Cupcakes : Move over restaurants and bed-and-breakfasts. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2009 100

2009 UPS 2008 2007 100

The Small Business Blog

NOVEMBER 13, 2007

One of the obstacles I came up against was that I had to order wine in serious ‘bulk’ I naively thought I could order a couple of cases from a few hand picked wine farms and start my ’small business’ by selling these cases to restaurants, gaining trust and loyalty and slowly building up a customer base.

2007 100

2007 2008 2009 2006 100