The Small Business Blog

OCTOBER 2, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk and Small Business by Stefan Töpfer on Oct 02, 2007 In the past twenty years the term “ work-life balance &# has come to symbolize the problem many face with increasing work pressures and the neglect of family, friends and their hobbies.

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Laughing all the Way to Work

MARCH 29, 2009

Polish up the ol resume It is all right to send your resume out and see what kind of response you get. In this new age of not doing anything more than a quick spell check on documents, make sure you do not have any spelling mistakes in your resume. Job satisfaction is important. They are interested, now what? 411 Look Up 411.ca

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Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

FEBRUARY 24, 2009

Make sure your resume is up to scratch: Your resume should list your skills, your experience in working as a virtual assistant, and any other capabilities that you think potential employers are looking for. Alternatively, you can list yourself with other online placement sites as well. 411 Look Up 411.ca

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Time Zones IAAP Resume International 100

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

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Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. Word and Outlook 2007 tips Grrr!

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Google Time Zones IAAP International 100

Laughing all the Way to Work

JANUARY 19, 2009

The cure: always answer the phone professionally - this way youre never caught off-guard. I agree that we should always answer the phone professionally, but if it is a co-worker calling, it seems silly to say "Patricia Robb speaking, Executive Assistant to the CEO, may I help you?" January 19, 2009 Patricia Robb said. 411 Look Up 411.ca

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Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MAY 31, 2009

Word and Outlook 2007 tips Grrr! I look like that!! The importance of having someone to talk to Psst! I'm in a bad mood, pass it on. ► June (3) ▼ May (7) Go with your gut feeling! moments Public speaking. Will Google ever stop amazing me? Introducing Goo. Getting your foot in the door. 411 Look Up 411.ca

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Laughing all the Way to Work

JANUARY 19, 2009

The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. I have found them to be really helpful. 411 Look Up 411.ca

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Training Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. Having a to-do list can be a life saver. 411 Look Up 411.ca

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Laughing all the Way to Work

MAY 10, 2009

She said it wouldnt look good on my resume if I was seen as a job hopper. Word and Outlook 2007 tips Grrr! When I was a teenager, I had some good advice from someone I used to babysit for. She advised that I should stay at least one year in any job I was in. I look like that!! The importance of having someone to talk to Psst!

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Laughing all the Way to Work

SEPTEMBER 18, 2009

Click on that and you will find a wealth of templates from a resume, cover letter, minutes, agenda and many others. Whoever had the idea to put the templates on their site should pat themselves on the back. Once you log on click on the tab Productivity and you will see on the right Templates. 411 Look Up 411.ca

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Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 26, 2008

I havent tried it because I have Word 2007 and the instructions did not work for me. In Word 2007, you go to Page Layout, Breaks, Section Breaks. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

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Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 1, 2009

Word and Outlook 2007 tips Grrr! I look like that!! The importance of having someone to talk to Psst! I'm in a bad mood, pass it on. ► June (3) ▼ May (7) Go with your gut feeling! moments Public speaking. Will Google ever stop amazing me? Introducing Goo. Getting your foot in the door. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 411 Look Up 411.ca

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Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 1, 2009

► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. The importance of having someone to talk to Psst! I'm in a bad mood, pass it on. Some People see Roadblocks -- Others see Hurdles. " Is it that time of the year already? .

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Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. 411 Look Up 411.ca

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. I thought I would pass this tip along in the event you find yourself wishing you could take your words back. 411 Look Up 411.ca

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Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MAY 23, 2009

the phone book, standard filing practices etc.) Word and Outlook 2007 tips Grrr! Of course there were four Karens and three Bobs. See what I mean? Which do you prefer, First Name, Last Name or Last Name, First Name? I grew up in a world that used Last Name, First Name (i.e. so that is my default and I find it very user friendly.

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Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? The meetings were stress free and I was able to depend on my checklists and templates. Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. Yes, it is ticked off on the checklist and the lights did turn on when I pressed the switch.

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Time Zones IAAP Holidays International 100

Laughing all the Way to Work

AUGUST 13, 2010

How to edit an email message (Microsoft Office 2007): Open the email message from your Inbox and click on Other Actions and you will see the option Edit Message. What I had previously been doing is forwarding the email back to myself so I could change the subject line or remove some text that I didnt need. 411 Look Up 411.ca

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Laughing all the Way to Work

JANUARY 3, 2009

► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. The importance of having someone to talk to Psst! I'm in a bad mood, pass it on. Some People see Roadblocks -- Others see Hurdles. " Is it that time of the year already? .

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. The assistant/boss relationship certainly is one of the closest working relationships with some comparing it to that of a work wife. GET TO KNOW YOUR CO-WORKERS. and find out early on who you can go to and trust.

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Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Do you need to book it or were you provided with location. Enter it in calendar. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

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Time Zones IAAP International Calendars 100

Laughing all the Way to Work

JANUARY 13, 2009

The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. I have found them to be really helpful. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 1, 2008

I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. Of course there is a down side to being able to do that. . If you find some are outdated please let me know so I can remove them from this list.

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Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 5, 2009

I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon. What happened? Crankiness and bad moods can be passed on.

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Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 22, 2008

An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Why are we not speaking to each other anymore?

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Time Zones IAAP International 2008 100

Laughing all the Way to Work

JANUARY 18, 2009

► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. The importance of having someone to talk to Psst! I'm in a bad mood, pass it on. Some People see Roadblocks -- Others see Hurdles. " Is it that time of the year already? .

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 1, 2010

Even if you phone the bank they need your secret passcode or they wont speak to you about your account. It's been the most efficient way for me to keep track of them since it's so handy to get to and I 'back myself up' by putting the log-in info for my outlook account in a notes area on my cell phone. 411 Look Up 411.ca

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Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

DECEMBER 28, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

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Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 15, 2010

I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue). I LOVE the color feature. If you find some are outdated please let me know so I can remove them from this list.

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Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

JULY 26, 2009

These instructions are for Word 2007, but lower versions of Word are usually comparable or easily figured out from these instructions. What is simple to me, may not be to others, so I decided a blog article on things I have picked up in the various programs may be helpful to somebody out there and it was worth sharing. 411 Look Up 411.ca

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Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 24, 2009

If it is with an outside contact, a phone call apologizing for your error and being open to whatever steps you need to take to make it right will go a long way to fixing it. ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti.

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Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JUNE 14, 2009

To generate a calendar in Word 2007, click on the Office Button (in the top left-hand corner). I fill it out from start to finish and each day check what needs to be done and where I am at. I feel confident as I check off each item that things will be done on time. No surprises! Choose New. Under Office Microsoft Online, click on Calendars.

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