Professional Assistant Blog
OCTOBER 23, 2008
A survey conducted in Britain states that solving your problems and being most productive happens before noon. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 10:04 am is actually the time that you are most productive. 4:33 pm is the least productive time of your entire work day.
Service Untitled
JUNE 8, 2010
Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress. Cons: The book was copyrighted in 2007, and some of what was written seems out of date now. We’ll Pick You Up.&# The book emphasizes that satisfying customers is not complicated.
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Service Untitled
MARCH 15, 2010
On Valentine’s Day, 2007 an ice storm in the northeast set the venue for a customer service disaster when hundreds of passengers were held captive on the tarmac and thousands of travelers were stranded in airports.
Service Untitled
FEBRUARY 26, 2009
Home About Service Untitled Subscribe for Free Consulting Contact Archives The Angriest Customers Douglas February 27, 2009 Angry Customers , Etiquette 4 Comments Working with angry customers is a part of customer service that can’t be avoided. Service Untitled The blog about customer service and the customer service experience.
Service Untitled
APRIL 7, 2010
Luis said: Apr 20, 10 at 12:04 pm I had about the same experience in 2007 during our family vacation (2 adults and 4 childrens). Looking at the business now, it has grown into a corporation and is serving more people who cannot say but all the good service it renders. They lied on a “supposed” refund to my account within 72 hours.
Laughing all the Way to Work
SEPTEMBER 20, 2009
I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate. After the third e-mail back and forth I finally just told the person I was not interested and to please stop e-mailing me.
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