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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Don’t cut the customer service budget

Service Untitled

The economy leaves customer service budgets strained, and more than one company has trimmed their services back, but according to the Institute of Customer Service, chief executive Jo Causon, quality service is even more important in times like this. As an example, let us consider an airport parking garage.

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Virtual Assistant Training – VAClassroom Summer Skill Camp 2010.

Andrea Kalli

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. 10 in-demand skills over 10 weeks. What could be more perfect? I’ll see you there.

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Virtual Assistant Training – VAClassroom Summer Skill Camp 2010

Andrea Kalli

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. 10 in-demand skills over 10 weeks. What could be more perfect? I’ll see you there.

2010 100
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5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

6 Comments » | Trackback | Share This 6 Responses to “ 5 tips for Sourcing Employee Training for Small Businesses &# Dean Soto Said on November 10th, 2009 at 10:32 am I depends on the type of training, but there are two free ways to get free training in presentation skills and sometimes tachnology skills.

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Turbocharge Your Sales

The Small Business Blog

Turbocharge Your Sales by Stefan Töpfer on Feb 03, 2010 With better economic conditions coming soon, there couldn’t be a better time to brush up on your sales skills. The recent downturn has made companies think twice about who they are dealing with and has made them potentially more likely to switch suppliers. Perhaps to your firm?

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Women In The Workplace

The Small Business Blog

Yet as soon as these women have a child they are placed on a ‘has-been’ pile with their skills and talents lost. And people claim our country has a skills shortage? I meet these ladies all the time, and often they come from large corporate backgrounds, and have a fantastic skill set. Digg Furl Netscape Yahoo!

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