The Small Business Blog

JUNE 29, 2010

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

2010 100

2010 2007 2008 2009 100

Andrea Kalli

MAY 6, 2010

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

Andrea Kalli

APRIL 6, 2010

Tags and Categories: contact management , customer email relations , email management , managing customer enquiries emails , managing customer service email , managing incoming email in sharepoint , managing incoming emails , managing time , tips managing incoming e-mails Related content Use Tasks to track Contact correspondence in Outlook SharePoint (..)

Email 100

Email Management Microsoft Outlook Social Media 100

Andrea Kalli

MAY 14, 2010

Internet Marketing Promotion Services and Website SEO Services -- Topsy.com May 14th, 2010 at 2:51 pm [.]

Training 100

Training 2010 Social Media Microsoft Outlook 100

Small Business CEO

OCTOBER 14, 2013

Many businesses view social media as an extension of their marketing mix, customer service, and contact portal. New products are announced real time and services, such as those in restaurants, are easily searchable. IBM has been using an internal social and collaborative network since mid-2007. Businesses on Social Media.

Social Media 40

Social Media Collaborate Facebook Twitter 40

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Go where they can’t. Big spenders do not look in small places.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100