Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Were all human and should treat each other that way.
Service Untitled
JANUARY 28, 2014
Possibly Related Posts: The top remedies to quell ‘customer rage’ In the world of social media, where consumers publicly speak. Walmart’s dismal customer service scores drive customers away Since 2007, Walmart department and discount stores repeatedly have been.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
Service Untitled
FEBRUARY 26, 2009
Service Untitled The blog about customer service and the customer service experience. I write about working with angry customers fairly regularly and have a category devoted to it , but it is still a challenge to work with angry customers. How do you work with that customer?
Service Untitled
MARCH 15, 2010
Service Untitled The blog about customer service and the customer service experience. On Valentine’s Day, 2007 an ice storm in the northeast set the venue for a customer service disaster when hundreds of passengers were held captive on the tarmac and thousands of travelers were stranded in airports.
Service Untitled
JUNE 8, 2010
Service Untitled The blog about customer service and the customer service experience. With a constant emphasis on customer service, Kazanjian reveals the simple philosophy of Taylor’s approach to customer service. The book emphasizes that satisfying customers is not complicated.
Service Untitled
APRIL 7, 2010
Service Untitled The blog about customer service and the customer service experience. Their low prices lead the industry, but their policies toward the public most likely defies any basic rules of customer service no less customer satisfaction. Do toll-free numbers help customer service?
Expert insights. Personalized for you.
100 
Let's personalize your content