2005, Credit Card, Goals and Training - Administrative Professionals Pulse

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2005

Credit Card

Goals

Training

Service with a snarl: What to look for and how to avoid it

Service Untitled

NOVEMBER 8, 2013

The real solution is a customer service representative who is well-trained and intelligent who tells an unhappy customer: “We’re sorry, and we will make this right.” Customer service agents are not FBI hostage negotiators and should not be expected to tolerate screaming profanities, unrealistic goals, and vulgar behaviors.

Customer Service

Customer Service Credit Card 2005 Social Media

Could You Write a Book in a Month?

Success

JANUARY 24, 2023

In 2005 I was confident. Most have the critical eye and training to recognize good writing. Because I am goal-oriented, I equate my daily writing to the length of a magazine feature, more or less the size of this article. On the train to work, I pick up snippets of conversation, immediately jotting them down on a notepad.

Credit Card

Credit Card 2005 Purchasing Filing

Service with a snarl: What to look for and how to avoid it

Could You Write a Book in a Month?

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