Service Untitled

AUGUST 5, 2010

Service Untitled The blog about customer service and the customer service experience. I walked into my local branch of Wachovia Bank to speak with a mortgage representative about one of my real estate customers, and since I was early, I had to wait until the mortgage representative was out of her meeting.

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Service Untitled

JANUARY 23, 2012

After interviewing Zappos CEO Tony Hsieh and seeing the company’s HQ outside of Las Vegas , I knew I wanted to learn more about the nuts and bolts and day-to-day operations of Zappos. To get this information, I spoke to Rob Siefker, Director of the Zappos Customer Loyalty Team.

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Interviewing Training Phones Holidays 40

Service Untitled

MARCH 2, 2010

Service Untitled The blog about customer service and the customer service experience. Their service quality and operational efficiency with improved data information services made my experience that much quicker. We’ve all heard the saying “it starts at the top.”.

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Success

FEBRUARY 15, 2022

This person inspires us, influences us, informs us, guides us. His Get Attitude podcast won a Communicator Award for Diversity & Inclusion for his 8:46 Interviews Stories of Black America. As a keynote speaker, she has shared the stage with many influencers, including a recent interview with Venus Williams. Carlos German.

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