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Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

Service Untitled The blog about customer service and the customer service experience. I walked into my local branch of Wachovia Bank to speak with a mortgage representative about one of my real estate customers, and since I was early, I had to wait until the mortgage representative was out of her meeting.

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Service Untitled» Blog Archive » Wachovia delivers positive.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Their service quality and operational efficiency with improved data information services made my experience that much quicker. We’ve all heard the saying “it starts at the top.”.

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Bank of America tanks for lender customer satisfaction

Service Untitled

While it is most important now for banks to use a more cautious approach when underwriting mortgages, the more requests and the more times consumers are asked to resubmit information, the less satisfied customers get. So what makes a positive impact on banking customers despite the long wait for approvals?

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Insurer Puts Integrity in its Name and Appreciation at its Core

Energage

In 2006, company President and CEO Bob Ritchie created American Integrity Insurance after the 2004 multiple hurricane season significantly reduced the number of sound homeowners insurance options in Florida. Goodman, whose background includes both customer service and accounting, joined AI in 2013.

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Interview with Rob Siefker of Zappos – Part 1 of 4

Service Untitled

To get this information, I spoke to Rob Siefker, Director of the Zappos Customer Loyalty Team. Service Untitled: So tell me about your role and what you do at Zappos. Rob: I am the director of the Zappos Customer Loyalty Team. And I started in the company as a temp worker in 2004.

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Introducing the SUCCESS 125

Success

This person inspires us, influences us, informs us, guides us. She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. Most of us have someone in our life whom we admire. Wouldn’t it be nice to know more of them? Carlos German.

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