Service Untitled

JANUARY 23, 2012

Service Untitled: So tell me about your role and what you do at Zappos. Rob: I am the director of the Zappos Customer Loyalty Team. And I started in the company as a temp worker in 2004. So that’s another side benefit for us as when we have peak season is those folks come back on the phones and help out with our customers.

Interviewing 40

Interviewing Training Phones Holidays 40

Success

FEBRUARY 15, 2022

Celebrated annually on September 25, it is the first-ever global holiday day dedicated to activating ideas, goals and dreams. She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. Paul Epstein. Cyndi Merritt. Author, realtor.

Mentoring 313

Mentoring International 2021 Social Media 313

Energage

JANUARY 31, 2017

In 2006, company President and CEO Bob Ritchie created American Integrity Insurance after the 2004 multiple hurricane season significantly reduced the number of sound homeowners insurance options in Florida. Goodman, whose background includes both customer service and accounting, joined AI in 2013.

Environment 76

Environment Agencies 2004 AT&T 76