Remove 2003 Remove Case Study Remove Customer Service Remove Management
article thumbnail

Once Upon a Time in Marketing: The Power of Storytelling

Success

“A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. Case Studies. My daughter literally screamed in horror before she managed to order her Popsicle.”. But if people are talking about it, it means it’s a good story.

2003 279