Laughing all the Way to Work
JANUARY 19, 2009
.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"
Office Dynamics
MARCH 22, 2012
News & World Report By Miriam Weiner. While the basic duties still stand—taking messages, arranging conference calls, and scheduling meetings—executive assistants are also often put in charge of supervising other clerical staff, reviewing incoming memos, and even conducting research and preparing statistical reports.
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Service Untitled
JULY 7, 2010
The first stage of Relationship Care concentrates on existing employees and increasing their training by 20%. Classroom instruction, live training, coaches and coaching while directly responding to customers help representatives capture the mood of the customer and be better equipped to listen and know how to respond.
Professional Assistant Blog
OCTOBER 17, 2008
You reminisce about that Seinfeld episode where Elaine gets stuck on the subway and starts talking to herself about how the train isn’t moving and starts to get claustrophobic. No one wants you to report the weather. You start to feel the same way and wonder when your floor will hit next.
Service Untitled
MARCH 12, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty and Toyota Cheryl March 12, 2010 Behind the Scenes , Customer Service , Specific Companies 2 Comments There have been 8 million Toyota vehicles recalled. Customer loyalty built on company focus I grew up in a very small town where we.
Laughing all the Way to Work
NOVEMBER 16, 2008
My boss tells me I should be able to write a letter or a report on something even if I dont know the subject that well. Read their letters and reports and see how they craft their words. .© Copyright Patricia Robb 2010 16 November, 2008 Writing when you don’t know what you’re talking about. There is usually a pattern.
Laughing all the Way to Work
JULY 12, 2010
Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. On the night of the awards Lynn reports she was sitting at a table with nine of her colleagues from HPTI including the Senior Vice-President. Her family and friends were also very excited for her.
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