Professional Assistant Blog

OCTOBER 23, 2008

A survey conducted in Britain states that solving your problems and being most productive happens before noon. Trying to tackle a task at 4:30 pm usually isnt a good option for most of us, since you are ready to call it quits at 5:00 pm, especially on a Friday, since your mind is already in weekend mode.

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2008 Google Docs Cubicle 2007 100

Service Untitled

NOVEMBER 10, 2010

Depending on the products or services, call centers have to be able to adapt to their customers’ needs and forge ahead with solutions. Surveys aren’t always the best way to determine if a call center is doing a good job. Nexus One Phone Support I love Google. I use it as my search engine.

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JULY 7, 2010

A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# photo credit: TheTruthAbout… Possibly Related Posts: Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.

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Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate.

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