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The New Role of the Executive Assistant

Worxbee

There was a scramble to ensure technology was in place to keep staff connected and able to do their jobs, but more than that, companies discovered they needed clear systems and processes to ensure work went smoothly. Remote systems and processes might look a lot different. Time to re-think assistant roles. Click To Tweet.

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Service Untitled» Blog Archive » Perception is key to customer.

Service Untitled

Let’s take the example of waiting in a Verizon store for the next available agent. As for my experience at the Verizon store, I did approach one of the two representatives and asked them if someone could help me and explained my circumstances. Delivering superior customer service is also a perception.

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