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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

Email 279
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Follow That Gut Feeling: 4 Signs You’re Dealing with a Toxic Client

Success

“I quickly agreed because time is money, and set up a phone call to speak with the founder right away,” she recalls. “He He did not seem to be bothered by the fact that I was out of town visiting my family, at a bustling restaurant in the middle of a meal.

2016 246
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3 Ways the Office Party Can Help Your Career

On The Job

Whether it's an office potluck or a nice dinner at a fancy restaurant, most workplaces have some type of holiday gathering. Still, I'm not saying you shouldn't have a good time, and getting into the spirit of the holidays can actually help your career. What's your favorite holiday tradition?" Mute your phone.

Holidays 100
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The Perfect Gift for Everyone in Your Office

Office Dynamics

Every year, managers and human resources professionals like you struggle with the same issue: what to give their employees for the holidays. With this handy shopping guide, all you’ll need to know is one interest or hobby and this year you’ll be handing out gifts that will put everyone in the holiday spirit. For the Outdoorsy Type.

Gifts 100
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The Blended Role of Executive Personal Assistants

C-Suite Assistants

An EA/PA’s tasks may include the following: Schedule appointments and coordinate calendars (business and personal) Set up meetings and attend them and take notes Manage email correspondence and phone messages Book business travel and family vacations Organize speaking engagements Create expense reports Make restaurant reservations Do shopping and errands (..)

Payroll 74
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Christmas Party Planning Tips

Ian's Messy Desk

Use this online party planning guide to get some quick tips and ideas to simplify your holiday routine and plan festive Christmas celebrations and parties for adults. Try to give people no less than three weeks’ notice—remember, holiday schedules fill up fast. Consider having your holiday meal in a restaurant or convention room.

Holidays 100
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Calendar Clarity

Laughing all the Way to Work

For instance: Subject: Patricia, Adele and Rita meeting to discuss Christmas Party Location: Large Boardroom, 5th Floor If it is a lunch meeting I enter the restaurant name, street address and whether a reservation was made. For instance I will put a reminder to call a client and put the name and phone number in the Subject line.

Calendars 100