Service Untitled

AUGUST 30, 2010

When the FAQ and forums are not enough to help her customers, Elizabeth also has a Help Desk. Some Fortune 500 companies, like Cisco and (ofcourse) Dell, also evolved their customer service strategies by adapting tools like social media, FAQ and specific (tech/non-tech) websites. A customer logs in and sets up a user account.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Men With Pens

JULY 11, 2010

I cut back my blogging from three plus posts a week to one post and one interview. I did a survey last year and one person requested that I increase my posting to five posts a week – because the information was so useful for building her business! There’s still posts here that I haven’t read. And I’m happier.

2010 40

2010 Social Media AT&T Goals 40

Men With Pens

DECEMBER 13, 2009

Volunteer Global, Interview with Sarah Van Auken Reply Heather Villa ( @IAC_Heather ) December 14, 2009 at 5:39 am While I may not use my degree everyday, it definitely helps in what I do. A communications degree got me an interview but after a few years, no one bothered to ask me about my communications degree. Knowledge is valuable.

2009 40

2009 AT&T Learning Resume 40

Stephanie LH Calahan

MAY 20, 2011

3) Promote your post via social media. (4) She literally repurposes [cuts up] content - articles, advertising ephemera, photographs, promotional materials to create "mosaic" portraits! Get out and interview people on your article/content. Come up with interview questions on "Have you ever been in this situation?"

Social Media 100

Social Media PowerPoint Facebook Gifts 100