Remove Expenses Remove Medical Remove Self Esteem Remove Stress
article thumbnail

Don’t hold back AT&T customer service agent

Service Untitled

Customer service is also based on civility, and rudeness is expensive. Stressed employees have poor self-esteem and are absent more often which leads to higher medical and legal costs. Factor in the expense of replacing these employees, and it has been estimated businesses can be losing up to $300 billion annually.

article thumbnail

What Is Happiness and Why Is It Important?

Success

And excessive amounts of the “stress hormones” adrenaline and cortisol—released during negative states such as sadness, fear and anxiety—increase heart rate and blood pressure over time, triggering a host of other health problems. Many studies bear out that once basic needs (shelter, nutrition, security, adequate medical care, etc.)

Health 299