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Why Big Business Has Customer Service All Wrong (and how small businesses can take advantage of it)

Tips From T. Marie

He talks about how for the most part, customer service departments are rewarded for frustrating customers to the point that they give up on getting satisfaction for their complaints. I realize not everyone has had this same experience with Verizon, but this isn’t about anyone else. I know this is true from personal experience.

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4 Popular Types of Broadband Internet Connections

Eco-Office Gals

Learning more about the world of broadband can help you to make a better decision regarding where to receive your Internet service from. Fiber optic plans are beginning to be offered by telecommunications companies – Verizon FiOS is just one example. Digital Subscriber Line (DSL). photo by: flickrsven.

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Why Web Copy is More than Just Words | Men With Pens

Men With Pens

Words are nearly omnipresent in our lives, from the features listed on the tube of toothpaste we pick up in the morning to the last sentence of the testimonial on the back of the novel we set down at night. Lessons Learned from Steve Pavlina Reply Ed Gandia ( @EdGandia ) May 3, 2010 at 10:51 am Excellent post, James! Good post James.

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