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The New Role of the Executive Assistant

Worxbee

The ability to work virtually isn’t a given — it requires a different skill set than what many have been accustomed to. Some employees rose to the occasion, and in some cases, companies are still trying to find the right combination of skills to make remote work successful. Time to re-think assistant roles. Click To Tweet.

Verizon 52
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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) The four examples above are good examples of broad categories of customer service frustrations. Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)