Etiquette Survey Tips Training 
Office Dynamics
JULY 21, 2016
In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Tips for finding the best options for flights, hotels, ground transportation and more. Handout: Slide Deck: Take the TRAVO Survey. Learning Highlights.
Service Untitled
OCTOBER 12, 2010
Many agents politely listen, but consider the training course just a supplement to common sense. Training needs to start with a clear objective, and role-playing places the service representative into the shoes of the customer, and helps to bring clarity to particular situations. How do we then make it more interesting and applicable?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
OCTOBER 26, 2010
It’s going back to basics that drives the train of success. Using the analogy of a train, the depots may have improved in their appearances with more comfortable benches, but the destinations are still the same. 9 Practical Customer Service Tips There’s no one immune from receiving lousy customer service.
Service Untitled
JUNE 30, 2010
Remember train, train, train. Employees need to be trained in handling customers and how to address them. The plan includes teaching employees how to deal with customer support on a different and much larger scale, how to talk to people, create content and answer questions.
Service Untitled
OCTOBER 1, 2010
Kathy Garcia of The Job Training Center speaks about this year’s theme which is ‘A brand new experience.’ video series of customer service “quick tips.&# 9 Practical Customer Service Tips There’s no one immune from receiving lousy customer service. Their book called “Who’s Your Gladys?
Service Untitled
SEPTEMBER 9, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Help your customer service staff to help your business succeed Cheryl September 09, 2010 Behind the Scenes , Customer Service , Hiring & Training 1 Comment I was pulling into my office this morning when I heard a Zappos commercial on the radio. There are no.
Service Untitled
APRIL 8, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Help customer focus with the right attitude Cheryl April 08, 2010 Behind the Scenes , Employees , Hiring & Training 1 Comment There are a number of factors that significantly affect how well a customer service representative is able to identify and help customers.
Expert insights. Personalized for you.
100 
Let's personalize your content