Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan commented that the seasoned administrators who retire will not have available resources to back fill their roles. She recommended obtaining career-specific training, rather than generic, general, non-desk specific training. “We

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Loosely Speaking

FEBRUARY 11, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs.

Networking 100

Networking 2004 2009 Etiquette 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I usually snap my fingers and say "Hey, over here!"

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Service Untitled

MARCH 31, 2010

Curious as I was since reading this, and since journalism and real estate both encompass miles of traveling, I intentionally stopped at various different toll booths along the Florida Turnpike yesterday and today and conducted a quick survey among the toll collectors. Toll collectors need to have customer service training also.

Customer Service 40

Customer Service Etiquette 2008 2009 40

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 22, 2009

This is a must-have resource. Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. Everyone up here calls him Obama and our Prime Minister is called Harper.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

MAY 9, 2010

They are a valuable resource and I appreciate them. Like you, I list the new assistant as not only a contact but a definite resource for future references. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I have found this practice to pay off big just when you need it!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 1, 2009

Under My Favourites, I have added a Meeting section with some useful sites and combined many of my travel related links under one title simply called Travel. I have also combined all the tutorials, training and other education-related links under the title Training. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. a great game and I'm happy for my Canadian friends.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 8, 2009

Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. If outside the city, make travel arrangements: are flights required, train or will he or she be driving. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

JULY 12, 2010

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. Watson Associates *INDEX TO BIZ TIPS A or An with Acronyms a.m.

2010 100

2010 Interviewing Time Zones IAAP 100

Service Untitled

JUNE 11, 2010

And Erika is not alone since more than half of Americans have a summer trip planned, and the airlines hope to capitalize by the flurry of travelers. Right now 65% of travelers rate complimentary meals as the top in-flight amenity they most like to have included. The lines move a lot faster now.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

APRIL 14, 2010

The downside of the card is the $395 annual fee, but traveling and using the American, Delta, and Continental airport lounges as part of the services provided far out weighs the expense of the annual fee. The downside of the Platinum card centers around the travel and concierge services.

Credit Card 40

Credit Card Customer Service Purchasing Travel 40

Service Untitled

AUGUST 24, 2010

Of course the main factors of incompetence, rudeness, minimal training, and economic cutbacks have made their profound impact on negative customer service experiences, so why not help ourselves feel better, help to improve the company’s customer service, and earn some perks at the same time?

Customer Service 40

Customer Service Credit Card Travel Fax 40

Service Untitled

MARCH 15, 2010

Where other companies have decided to cut back and charge passengers to use blankets and pillows while flying, Jet Blue, in the quest to become America’s Favorite Airlines, boasts their Customer Bill of Rights aimed at &# bringing humanity back to air travel.&# Jet Blue’s promise of “Happy Jetting&# may indeed be a reality.

Credit Card 40

Credit Card Customer Service 2009 Travel 40

Service Untitled

APRIL 29, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer complaints to be addressed by airlines Cheryl April 29, 2010 Angry Customers , Customer Service 1 Comment New travel regulations formulated by the Department of Transportation become effective tomorrow on April 29th and will help US airlines better serve travelers.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. February 22, 2009 Patricia Robb said.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

MAY 31, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

I am now leaving Atlanta to travel to Birmingham and the impression I am left with is I have never been in a city that smiles so much. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I believe someone mentioned there were almost 500 to choose from.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 20, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 5, 2009

It works better if you have a whole pool of resources with different strengths to call upon. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

APRIL 22, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Service Untitled

OCTOBER 11, 2010

on Pennsylvania Avenue opened, the phenomenal service transformed the hotel owner-operator to a hugely successful management company synonymous with quality and the worldwide reputation of luxury travel. In the 1970′s, the concentration on exceptional quality set apart business travel. When the Four Seasons in Washington, D.C.

Customer Service 40

Customer Service Travel Training Etiquette 40

Laughing all the Way to Work

FEBRUARY 13, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Service Untitled

AUGUST 17, 2010

Most airlines operate on the same air routes, and every day packed planes travel the same routes, so is rating arrival times and customer service just splitting hairs? For those of us who have to travel to the busiest destinations, on-time records seem nothing more than myths.

Customer Service 40

Customer Service Travel Etiquette Policies 40

Laughing all the Way to Work

FEBRUARY 27, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

JANUARY 15, 2010

I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue). I put travel in red and action reminders in yellow, but that is our own system and it works for us.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

APRIL 27, 2009

The Human Resources Director pointed me to a small office and I was left alone to read what must have been 200 pages. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. Watson Associates *INDEX TO BIZ TIPS A or An with Acronyms a.m. would versus could You are what you read.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

DECEMBER 19, 2009

Once the date and location is finalized, if it requires flight and hotel, then I put a travel sheet on top of the meeting sheet and start to go through that checklist to see what I need to do, from getting the passport ready, contacting the travel agent and arranging for a purchase order, etc. would versus could You are what you read.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100