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Training On-line

Laughing all the Way to Work

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100
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The Perfect Gift for Everyone in Your Office

Office Dynamics

Every year, managers and human resources professionals like you struggle with the same issue: what to give their employees for the holidays. Happy cheerful colleagues celebrating christmas party in office smiling giving presents. For the Foodie. For the Beer Drinker.

Gifts 100
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Service Untitled» Blog Archive » Good service valued over good food?

Service Untitled

and Canadian consumers about the value of good service over the quality of food they are given at restaurants. A 55% majority of Americans think restaurant service is getting worse, while 32% think service is improving. Part of the value of a service particularly in a restaurant is the customer relation experience.

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Service Untitled» Blog Archive » Panera Bread 2010 “25 Customer.

Service Untitled

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

2010 40
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Service Untitled» Blog Archive » Employing company vision in.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customer service training Cheryl September 21, 2010 Culture , Customer Satisfaction , Customer Service , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead.

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Service Untitled» Blog Archive » American consumers report.

Service Untitled

Client services of Empathica stated the overall uncertainty of the economy and consumer impatience when dealing with banks, retailers, and restaurants affected the overall opinions of customers. Organizations need not be defensive, and should help employees learn and train what will make the customer experience better.