Professional Assistant Blog

AUGUST 25, 2007

You want to tell your co-worker that you need to get a report from them within the hour. Yet you go on and on about how you want it to look, going into great detail of the type of report you want. If you chatter away in your e-mails and are trying to get your point across, this information will be quite juicy for your fingertips.

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Sometimes a better way to communicate would be picking up the phone or meeting someone face to face.

2008 100

2008 2007 Cubicle Fax 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JULY 16, 2010

Make sure that tasks directly associated with clients come first, consider the financial impact of a project and its completion date on the company, don’t let deadlines control the priority list (expense reports can wait when there are more important tasks), and consider cause and effect (do A to enable B, which accomplishes C).

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. Having a to-do list can be a life saver. 411 Look Up 411.ca

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

JULY 12, 2010

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. On the night of the awards Lynn reports she was sitting at a table with nine of her colleagues from HPTI including the Senior Vice-President. Her family and friends were also very excited for her.

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

NOVEMBER 16, 2008

My boss tells me I should be able to write a letter or a report on something even if I dont know the subject that well. Read their letters and reports and see how they craft their words. .© Copyright Patricia Robb 2010 16 November, 2008 Writing when you don’t know what you’re talking about. There is usually a pattern.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. (for 411 Look Up 411.ca vs. i.e.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 23, 2010

There was one particular group of orphan children that was brought to our attention by a Canadian news reporter. It is so sad, because you know children so young have no idea what is going on. All they want is to be taken care of and be loved by someone. But for the charity of an old woman who came to feed them, they had no one. (for

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. 411 Look Up 411.ca vs. i.e.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. I thought I would pass this tip along in the event you find yourself wishing you could take your words back. 411 Look Up 411.ca vs. i.e.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

JANUARY 10, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Meeting with Mr. Brown and Ms. Enter it in calendar. vs. i.e.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

DECEMBER 28, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 15, 2010

I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue). I put travel in red and action reminders in yellow, but that is our own system and it works for us.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? The meetings were stress free and I was able to depend on my checklists and templates. Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. Yes, it is ticked off on the checklist and the lights did turn on when I pressed the switch.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

MAY 31, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

I am now leaving Atlanta to travel to Birmingham and the impression I am left with is I have never been in a city that smiles so much. Click on that and you will find a wealth of templates from a resume, cover letter, minutes, agenda and many others. I believe someone mentioned there were almost 500 to choose from. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 19, 2009

The cure: always answer the phone professionally - this way youre never caught off-guard. I agree that we should always answer the phone professionally, but if it is a co-worker calling, it seems silly to say "Patricia Robb speaking, Executive Assistant to the CEO, may I help you?" January 19, 2009 Patricia Robb said. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MARCH 20, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 22, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

MARCH 1, 2009

Under My Favourites, I have added a Meeting section with some useful sites and combined many of my travel related links under one title simply called Travel. You will notice on the side bar I have put a lot of the reading sites (My blog list etc.) at the bottom and moved the My Favourites up so it would be convenient for your use.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. The assistant/boss relationship certainly is one of the closest working relationships with some comparing it to that of a work wife. GET TO KNOW YOUR CO-WORKERS. and find out early on who you can go to and trust. vs. i.e.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JANUARY 19, 2009

The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. I have found them to be really helpful. They can be contacted at: Louis@lastminutetraining.ca If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca vs. i.e.

Training 100

Training Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 31, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

I travel far to try and find a full-serve station, but they are becoming extinct. The incentive was you saved.002 002 cents a litre. That was never enough to get me out of the car! Now, there doesnt seem to be a difference in price at all, it is just common practice that we have to do it ourselves. Recently, I bought a new laptop. vs. i.e.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 14, 2009

Another time I wanted to try a career in the travel business. I make travel arrangements, do desktop publishing (well, I usually get my sister to help me), organize events and now I am even going to be speaking at an Admin event in April (which I will pretend is sort of like teaching).Yes, 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JULY 1, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Than me That - when should you use it and when should you leave it out? vs. i.e.

Time Zones 100

Time Zones IAAP 2010 International 100