Service Untitled
JUNE 30, 2010
You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Offer role-playing, mentoring and carefully select those employees who can resolve, address and deal with customers in a positive manner. Consider using social media the same way. Remember train, train, train.
Office Dynamics
OCTOBER 3, 2010
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. In a recent survey, 624 respondents presented 230 different titles! Encourage cross-mentoring. In the 1960’s and 70’s, women were only able to work as nurses, teachers or secretaries. Share what you know!”.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Office Dynamics
OCTOBER 3, 2010
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. In a recent survey, 624 respondents presented 230 different titles! Encourage cross-mentoring. In the 1960’s and 70’s, women were only able to work as nurses, teachers or secretaries. Share what you know!”.
Service Untitled
AUGUST 27, 2010
It is the senior representatives who need to have the vision for the company, and they are the ones who need to focus on the critical processes, and in turn teach and mentor each lower level of management. Senior managers have to be involved, instead of just delegating training to lower-level managers. First, each company has to prepare.
Expert insights. Personalized for you.
40 
Let's personalize your content