Remove Etiquette Remove Medical Remove Phones Remove Stress
article thumbnail

Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

Of course, a customer service representative doesn’t need a computer program to tell them how a customer is feeling when he starts screaming in the phone, but Magnify claims it can predict that outcome before it actually happens. Cogito Health uses similar programs to diagnose depression, drug compliance and post traumatic stress.

article thumbnail

Service Untitled» Blog Archive » Panera Bread 2010 “25 Customer.

Service Untitled

When I checked the employment page, I noted that employee benefits are comprehensive ranging from complete medical, dental coverage to pension, and disability benefits. Panera’s attitude towards their employees can only stress the importance of employee satisfaction delivering and contributing to customer satisfaction.

2010 40
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize.

Laughing all the Way to Work

Good time management skills can help reduce confusion, stress, and even workload levels, so there are many benefits to making sure that time is well spent. Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. Check: How much time is spent on e-mail?

article thumbnail

Taking stock

Laughing all the Way to Work

Before I left I went over my checklists a few times to make sure I had everything and it was stress free each day as I reviewed the lists and checked off the items to bring. The meetings were stress free and I was able to depend on my checklists and templates. Did I phone to get my electricity turned on? 411 Look Up 411.ca

article thumbnail

Meetings Plus: Taking them offline

Laughing all the Way to Work

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Much easier than searching in Outlook and less stressful.

article thumbnail

Taking the time to acknowledge someone and say thanks.

Laughing all the Way to Work

I sent another assistant a comical card about being stressed out at work. We work in a very busy office so it was a nice surprise for her to receive it and helped put the stress of the office in perspective. She loved it! I dont often promote any businesses from my blog, but I thought this one was worth talking about. (for

article thumbnail

Admin Buddies

Laughing all the Way to Work

Having a buddy can take some of the stress off and give you assurance that you have someone you can depend on. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.