Service Untitled» Blog Archive » Create a vision for excellent.
Service Untitled
OCTOBER 26, 2010
Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? Here are some of the basics I learned: Listen to what customers want. So what comprises quality customer service and how can we do it better? Resolve my problem.
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