Etiquette Interviewing Presentation Survey 
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SEPTEMBER 13, 2010
Of 11,000 American consumers surveyed, Empathica reported on Friday that 61.7%, a rise up from 55.2% Ages 45 to 54 topped the survey with the highest dissatisfaction numbers, and ages 55 to 64 had the largest percentage increase. So what does a survey like this tell us, and how can we benefit from such statistics? Of the 31.5%
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OCTOBER 8, 2010
Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Ford also claims the change of ownership within the warranty period makes it difficult to reach the next owner.
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SEPTEMBER 23, 2010
Especially interesting to readers are customer comments and suggestions, and here presents the opportunity to create customer loyalty. On a recent assignment, I did an interview with a well-known trainer on NBC’s The Biggest Loser. Newsletters can give business tips, helpful hints, and remind customers of products and services.
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APRIL 30, 2009
Odland said that if everyone at Office Depot knew as much as he did (in terms of cause and effects, how actions fit in with the rest of the company, etc.), the company would be much more cohesive and efficient.
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FEBRUARY 12, 2010
Of course, the initial recruitment and interview of potential candidates is of prime importance, so know what specific personnel requirements are needed, and structure hiring decisions based on attitude, proficiency, and enthusiasm.
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SEPTEMBER 7, 2010
In order to gain a customer’s loyalty, the brand has to be trusted and presented as trustworthy, competent, efficient, and intelligent. Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another.
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MAY 26, 2010
A month or so ago, I was fortunate enough to be in the audience of a presentation from a company leader who sets a fabulous example for the employees and franchise owners of his company, Biggby Coffee. Biggby Bob embodies these statements in both his presentations and his social media persona. Want to meet Biggby Bob?
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