Service Untitled

MARCH 22, 2010

Liberal return policy. B&H isn’t the only retail store that has a very liberal return policy (see this post on Nordstrom). A liberal return policy represents a desire to keep customers loyal to the company in the long run instead of just making money off of them in the short run. At a local.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Service Untitled

FEBRUARY 19, 2010

Through training, monitoring, coaching, practice and new policies, employees understand that customers are driven by what they think about a business or service, and we want them to see positive perceptions. Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service.

Verizon 40

Verizon Customer Service Phones Etiquette 40

Men With Pens

NOVEMBER 19, 2009

Email the owners and offer to guest post or to do an interview. The Metrics of Social Media Reply Pat OBrian November 20, 2009 at 6:19 am The idea of creating a diverse experience is good. Has Social Media Cheapened Creative Talent? Octopus etiquette, indeed. Start leaving comments. Great post. I like that.

2009 40

2009 AT&T Gifts Training 40