Etiquette Interviewing Phones Social Media 
Service Untitled
OCTOBER 7, 2010
In this part, Doria talks more about the American Express culture, share some things are unique to American Express call centers, talks about how American Express engages with social media and gathers customer feedback, and finally, how she interacts with customers personally. Click “read more&# to read the interview.
On The Job
AUGUST 23, 2010
Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 23, 2010 7 Tips for Getting Off to a Great Start in a New Job Its a tough time to be entering the workforce. Answer the phone correctly. "Yo!" is not the proper way.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
JUNE 30, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim.
Service Untitled
OCTOBER 25, 2010
The expansion of the social media therefore requires companies to be aware of what is being said about them and who is saying what about them. photo credit: ugoon Possibly Related Posts: How social media affects customer service Social media is everywhere. If you’re still in the Stone. Networking.
Laughing all the Way to Work
SEPTEMBER 18, 2009
.© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. Admin in the Spotlight: Interview with Lynn Holgat. It was an amazing conference. Let your fingers do the walking: Quick keyboard sh.
Service Untitled
JULY 7, 2010
A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. At a local.
Service Untitled
FEBRUARY 19, 2010
The manager came over to me, listened to my problem with my cell phone and my time restraints; asked me if I wanted to leave the phone and come back after I picked up my children, and during that time my phone would be either repaired or replaced. At a local. You can follow any responses to this entry through the RSS 2.0
Expert insights. Personalized for you.
40 
Let's personalize your content