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Service Untitled» Blog Archive » Advantages of using customer.

Service Untitled

All it took was my phone number and email address, and I would earn money back on all of my purchases. Since I am the companion to a few dogs and two horses, it’s a win, win for me. Why does Petco do it?

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 off my next purchase in exchange for answering questions, and then onto Office Depot with another receipt offering a discount to log in and answer some questions.

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Meetings Plus: Taking them offline

Laughing all the Way to Work

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca

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Oh where or where is my password?

Laughing all the Way to Work

Even if you phone the bank they need your secret passcode or they wont speak to you about your account. I purchased a small address book in which I can keep the website address along with my user name and/or password for each particular site. Admin in the Spotlight: Interview with Lynn Holgat. Back to the drawing board.

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Service Untitled» Blog Archive » Little things make a difference.

Service Untitled

Try to have real people answer phone calls , and before a customer service representative answers the phone, ask the employee to smile. Return phone calls within 24 hours , and if you are unable to do that, find someone who can take your place and still do it right. Don’t argue with customers.

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The Advertising Game

Laughing all the Way to Work

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. I know I am dating myself with this ad, but advertising does influence our decisions on what we purchase. Admin in the Spotlight: Interview with Lynn Holgat. Oh, I agree.

Fax 100
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Service Untitled» Blog Archive » Diapers.com uses customer service.

Service Untitled

It started with purchasing massive quantities (huge diaper loads) from all major manufacturers like Proctor & Gamble, Johnson & Johnson, etc. The site also offers a referral program with cash incentives, and the customer service toll-free phone numbers and contact information are easily accessible.