Service Untitled

SEPTEMBER 10, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Gratitude – A True Measure of Your Service Warmth Chip and John September 10, 2009 Customer Service Experience , Etiquette , Little Things, Big Differences , Specific Companies No Comments “Thank you” are the two most important words in the English language.

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Customer Service Holidays Etiquette 2006 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate. When I booked tickets on my recent trip to Birmingham, it was becoming evident that I would not receive my tickets before I left on holidays.

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Fax Time Zones IAAP 2009 100

Service Untitled

MARCH 24, 2009

I saw multiple people with “Disney Research&# logos on their shirts and was asked to participate in two simple surveys during the day I spent at Disney. Disney continually enhance their experience to remain the number one family holiday destination in the world. Disney does a lot of research. BMW employ a high degree of [.]

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Customer Service Etiquette 2006 Holidays 40

Service Untitled

APRIL 7, 2010

This holiday season infrequent fliers will be the most affected by all of the changes. Discount services (or lack of services) now include charges for soda, snacks, extra-leg room, seats on the aisle, checked bags, use of pillows and blankets and headsets.

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Customer Service Travel Policies AT&T 40