Laughing all the Way to Work

SEPTEMBER 20, 2009

Fax Blasts I remember someone from my IAAP Chapter asked me to fax the notice of our Chapter dinner to a list of about 60 companies to promote it. I dont know about you, but when I get these "flyer" type faxes, they go immediately in the recycle bin. Admin in the Spotlight: Interview with Lynn Holgat.

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Fax Time Zones IAAP 2009 100

Service Untitled

OCTOBER 6, 2010

We call a business at 4:45 and the person answering the phone can’t email or fax the relevant paperwork because everyone is getting ready to close the office at 5:00. Home builders providing better customer service According to a JD Powers customer satisfaction survey, Canadian home. Think of it this way if you would.

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Customer Service Fax Etiquette 2010 40

Service Untitled

JANUARY 20, 2010

Even the most loyal brand ambassador will find it hard convincing you to buy a fax machine in this digital age rather than using a piece of software. on the other hand, if the product is inferior to similar products in the market, but is more than made up by quality service the condition is still met.

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Customer Service Fax Etiquette 2010 40

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AUGUST 24, 2010

Actually I prefer to write letters and fax a copy of the letter with the initial problem, names, dates, circumstances, and solution. Ranting only raises your blood pressure, but biting your proverbial tongue, and adjusting your attitude, gratitude, and patience can make the difference in an otherwise very unsatisfactory customer experience.

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Customer Service Credit Card Travel Fax 40