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Virtual Moxie
AUGUST 2, 2011
don't understand internet marketing, won't learn social media, and don't have a clue about search engine optimization. What I've learned from Kat and Laura is that there's a missing link: third party endorsements. Did you know there are 29.6 million small business owners and 69% of them want help getting customers using the internet?
Productivityist
SEPTEMBER 11, 2015
The key to advanced productivity lies in the power of learning. Back in 2011, I took the time to learn new techniques in Microsoft Excel through a course. The methods I learned there have gave me greater confidence and speed (i.e. The methods I learned there have gave me greater confidence and speed (i.e.
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Service Untitled
OCTOBER 26, 2010
Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? Here are some of the basics I learned: Listen to what customers want. So what comprises quality customer service and how can we do it better? Resolve my problem.
Service Untitled
SEPTEMBER 27, 2010
The team leader was able to help the representative with proven methods to cut call time by typing while listening, learning the call system better, and being able to employ more of the tools, answering questions quicker, and having a better knowledge of the company’s products.
Service Untitled
MAY 20, 2010
Of course, Customer satisfaction surveys I used to dabble in some online survey groups to. And learning to not take it personal is critical to remaining objective and empathetic. At a local. Customer service for those clients from hell You know those callers – rude and insulting.
Service Untitled
JANUARY 18, 2010
Every complaint should be handled as a learning experience. Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Building New Business through Customers as Partners People don’t buy products and services; they buy the expectation.
Service Untitled
AUGUST 10, 2010
So what is the customer service lesson to be learned here? Let’s hope that JetBlue treats this sad situation as a learning experience, and hopefully another flight attendant on the verge of a similar outburst can be shown how to best resolve issues in a polite and positive manner.
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