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Service Untitled» Blog Archive » Patient satisfaction and customer.

Service Untitled

Many times the disability or the illness itself can leave patients anxious, demanding and angry, but health care professionals owe it to every patient and their family to provide the best of customer service no matter how difficult the challenge. Are you listening medical professionals? Have empathy for the patient the entire time.

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Service Untitled» Blog Archive » Hospitals need better customer.

Service Untitled

Linda does have experience in the medical profession, so her task was not as monumental than perhaps for the rest of us who might not have figured out how to read the bills, what insurance companies don’t cover, and even recognize some of the ridiculous fees that can show up on one’s bill.

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Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

Cogito Health uses similar programs to diagnose depression, drug compliance and post traumatic stress. It is also being tested in diagnosing such medical conditions as autism, Parkinson’s, schizophrenia, heart disease, and prostate cancer. The program claims a 75% accuracy rate.

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Answering Reader Mail: The Other Assistant Isn't As Qualified - Should I Express My Interest?

Musings of a High-Level Executive Assistant

I have been an Executive Assistant for over 10 years, and am now working for a Vice President in an academic medical center. Any time you interview where this situation occurs you are allowed to ask very politely. In light of Enron and a lot of these CEO scandals you should be interviewing your boss and about the role as well.

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Introducing the SUCCESS 125

Success

His Get Attitude podcast won a Communicator Award for Diversity & Inclusion for his 8:46 Interviews Stories of Black America. She has more than 20 years experience in business, healthcare and education with master’s degrees in Health Services Administration, Education, and Human Organizational Systems.

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