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10 Ways to Make Remote Hiring a Cake Walk!

Recruit CRM

Read more: A Recruiter's Etiquette Guide to Remote Hiring. An Applicant Tracking System and Candidate Relationship Management (CRM) software can effectively manage your recruitment tasks by automating the most time-consuming tasks. This says a lot about the importance of social recruiting!

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Service Untitled» Blog Archive » Use social CRM to improve.

Service Untitled

Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships. Social Customer Service – A completely different animal? Networking.

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Productive Networking: 22 Ideas to Organize Business Cards for Effective Followup

Stephanie LH Calahan

The most effective networkers have a system to manage/organize business cards and their contacts.  Add them to your contact management system. Thanks to Laurie Meek of LNM Home & Office Management. Managing Biz Cards.   Today you will read a number of different strategies that work for my panel. 

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

In this part, Doria talks more about the American Express culture, share some things are unique to American Express call centers, talks about how American Express engages with social media and gathers customer feedback, and finally, how she interacts with customers personally. Question: Do you use social media in servicing?

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Service Untitled» Blog Archive » Exceptional Customer Service.

Service Untitled

Biggby Bob embodies these statements in both his presentations and his social media persona. If you’re a manager, are you setting a positive example of service for your staff? My personal favorite lines of Biggby culture-defining statements are “B-Happy” and “Love People.” Want to meet Biggby Bob? What do you think?

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Service Untitled» Blog Archive » Perception is key to customer.

Service Untitled

The manager came over to me, listened to my problem with my cell phone and my time restraints; asked me if I wanted to leave the phone and come back after I picked up my children, and during that time my phone would be either repaired or replaced. At a local. You can follow any responses to this entry through the RSS 2.0

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

In the fourth and final part of this interview, Doria and I discuss what’s unique to American Express call centers, how American Express uses social media and gathers customer feedback, and how Doria interacts with customers in her own role.