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Lithium’s Customer Heroes

Customers Rock!

I have attended two of these events in the past – as a Lithium customer (Verizon). Good News for Social Customer Service. I was happy to see a renewed focus on both sides of social business – customer service, as well as marketing. Improving Social Media Marketing. Here are some of my key takeaways.

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Why Web Copy is More than Just Words | Men With Pens

Men With Pens

Verizon Retreats From Plan to Offer Nexus One Service (Update2) Reply Mark W. Web copy is similar to a billboard in that it’s always present as a vehicle to market an item or service so you definitely want more than just words. So it’s not only words, per-se – it’s the medium in which they’re delivered.

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