Service Untitled

NOVEMBER 6, 2009

Policy creation, personnel management, interviewing, etc. Depending on the type of company, it can be pretty time consuming to deal with a large number of escalations and it can definitely distract from dealing with day-to-day issues that managers normally have to deal with. This is a valid point as well.

Customer Service 40

Customer Service Etiquette Policies 2006 40

Service Untitled

AUGUST 5, 2010

Empowering customer service representatives with practical knowledge, service skills, and handling situations by role-playing definitely diffused a potentially difficult situation. It will only take me a few minutes to help him.&# photo credit: TheTruthAbout.

Customer Service 40

Customer Service Skills 2004 Etiquette 40

Service Untitled

JUNE 15, 2010

Depending on the company policy, budget or protocol, definitive rewards keep employees striving towards the next level. When an employee reaches a five, ten, twenty year or more milestone in the company, or has achieved additional certification or education, special recognition is appropriate.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Service Untitled

OCTOBER 15, 2010

Reward programs instrumental for customer loyalty Consumers are definitely making wiser purchases than they did years. They need to motivate good customers to stay with them; instead of running off to the next pharmacy next month in order to benefit from that attractive offer of a $100 gift certificate.

Credit Card 40

Credit Card Customer Service Purchasing Gifts 40

Service Untitled

MARCH 22, 2010

B&H is definitely worth checking out if you’re in New York and/or if you’re in the market for any sort of electronics gear. It’s easy enough to not accept returns and keep the money from that particular sale, but it won’t do anything to win customer loyalty.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate. Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password?

Fax 100

Fax Time Zones IAAP 2009 100