Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

Allwork

MARCH 4, 2024

Establishing effective support systems for navigating work challenges. And the way we cultivate that relationship, despite the distance, is that we’ll do things where and we’re working with families and things like that in different time zones. Enhancing communication for stronger workplace relationships.

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AT&T Stress International Training 246

Service Untitled

NOVEMBER 10, 2010

. - Concentration – An organization can concentrate on doing business and their business plan as opposed to retaining customers, marketing, and handling complaints. Global advantages – Different time zones can save money if only needing one shift. Joe goes on forums and social media and puts out negative reviews.

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Postal Service Expenses Customer Service Social Media 40

Denise Aday

MAY 10, 2010

It’s a given that virtual assistants have client project management and task tracking systems. That if you maintain a good communication flow via your daily collaboration tools, then team meetings don’t add enough value to warrant the hassle of trying to get everyone together at the same time across time zones.

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Basecamp Central Desktop Project Management Collaborate 40

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. They brought him on as the CEO of Industrials and then there is another new CEO at the headquarters who is in charge of Services.

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