Make or Break Moments
AUGUST 25, 2010
I recognize that larger companies probably feel that an automated system that often separates the calls according to type and then attempts to provide answers without ever hearing a human is cost saving, but what does it do to the customer relationship? When callers do reach a real person – what is the tone of voice? What do they say?
The Small Business Blog
JUNE 1, 2010
Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.
Success
MARCH 4, 2024
Treating People Well: The Extraordinary Power of Civility at Work and in Life By Lea Berman and Jeremy Bernard With the decline in regular face-to-face interaction and so many people hiding behind social media, it seems as though politeness is often lost at work and in daily life. In Build Your Dream Network , J. Lublin Only 4.6%
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