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Don’t hold back AT&T customer service agent

Service Untitled

Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Customer service is also based on civility, and rudeness is expensive. photo credit: jeamariemarien.

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Interview Questions and Answers for PAs, EAs and Admins Part 6

Practically Perfect PA

Do remember with any negative question make your answer as positive as possible and inject some humour to show that this person has not affected your self esteem. “ Can you give me an example of great customer service? I did work with a manager a few years ago that I struggled to get on with.