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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

Consider, for instance, an entrepreneur who has a great relationship with an essential supplier. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The prospect is now a patient and has referred dozens of friends. These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. Or in sales-speak, they optimized their customers’ experience. These steps can help you deliver superb customer service.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Scalability refers to the ability of a business to increase revenue without much increase in costs. For instance, a pet food supplier would be a candidate for Emma to avoid as she may one day expand into pet foods. Your business’ customer service and general responsiveness are critical to your brand.

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The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. This article was written by Workbooks, leading supplier of web-based CRM software. Photo Courtesy Of Hayley Vallejo. Thank you for subscribing to my full RSS feed!

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Ethics – Small Business Quote of the Week

The Small Business Blog

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Clare Short (b.

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WinWeb Pitch of the Week – Digistar Solutions

The Small Business Blog

Dwayne Casey Said on May 16th, 2010 at 11:20 pm I like the price breakdown about how the service compares in reference to a minimum wage employee, makes great sense. You can leave a response , or trackback from your own site. Funny my company name is Superstar Solutions. Kevin’s company works on metrics.

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Reducing Overheads Can Save A Business | THE SMALL BUSINESS BLOG

The Small Business Blog

The term ‘business overhead’ refers to the general cost of running a business; this can include carrying an inventory, supplies, staff and premises. Shop around : Make sure you are getting the best deals from all you suppliers- right down to your electricity, broadband and gas bills. Digg Furl Netscape Yahoo!

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