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The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. Often, CRM includes a system to generate ‘cases’ – issues reported by the customer which require an investigation to prevent reoccurrence.

Suppliers 100
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Ethics – Small Business Quote of the Week

The Small Business Blog

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Clare Short (b. Clare Short (b.

2007 100
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WinWeb Pitch of the Week – Digistar Solutions

The Small Business Blog

Top 5 Ways of Being More Efficient in Business » « Previous Entries This entry was posted on Saturday, May 15th, 2010 at 7:30 am and is filed under SME-Blog. Dwayne Casey Said on May 16th, 2010 at 11:20 pm I like the price breakdown about how the service compares in reference to a minimum wage employee, makes great sense.

2007 100
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Top 5 Tips for Finding Great Employees (cheaply!)

The Small Business Blog

» « Previous Entries This entry was posted on Monday, February 8th, 2010 at 7:00 am and is filed under Business Checklists. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2007 100
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Reducing Overheads Can Save A Business | THE SMALL BUSINESS BLOG

The Small Business Blog

The term ‘business overhead’ refers to the general cost of running a business; this can include carrying an inventory, supplies, staff and premises. Shop around : Make sure you are getting the best deals from all you suppliers- right down to your electricity, broadband and gas bills. lower overheads. Digg Furl Netscape Yahoo!

2010 100
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Is Your Networking Fishy Enough?

The Small Business Blog

those businesses that you could build mutually beneficial relationships such that over time you may be able to cross refer. « Reducing Overheads Can Save A Business Top 5 Ways to Empower Your Employees » « Previous Entries This entry was posted on Friday, July 2nd, 2010 at 11:28 am and is filed under Guest Blog.

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5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

Check their references first. » « Previous Entries This entry was posted on Monday, November 9th, 2009 at 7:00 am and is filed under Business Checklists. Contact local development agencies – some may offer training programs Hire local teachers or consultants to run short training schedules.

Training 100