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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The prospect is now a patient and has referred dozens of friends. These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. Or in sales-speak, they optimized their customers’ experience. These steps can help you deliver superb customer service.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Scalability refers to the ability of a business to increase revenue without much increase in costs. For instance, a pet food supplier would be a candidate for Emma to avoid as she may one day expand into pet foods. Your business’ customer service and general responsiveness are critical to your brand.

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The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. A CRM system can create, record and effectively manage order fulfillment data such as transaction documents, sales orders, invoices, purchase orders and credit notes.

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Sugar Not The Icing On The Small Business Cake.

The Small Business Blog

Small businesses are using the recession as an excuse and there was no reason to stop spending if: 1- Your business did not need to borrow money 2- You did not need your customers to borrow money to purchase your products 3- You personally did not need to borrow money. Digg Furl Netscape Yahoo!

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Social marketing 101: respond to your customers about social issues too

Service Untitled

As we live in a technologically advancing world where even seven-year-old children carry smart phones, social consciousness becomes a major factor when building brand loyalty and increasing the number of new customers referred by existing customers. Foie gras is considered a delicacy and commonly sells in excess of $30.00