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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

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Service Untitled» Blog Archive » The benefits of a process-focused.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Without a process-focused organization, employees are stomping out fires, missing out on opportunities, and generally wasting time and money because of poor planning and lack of vision. A customer calls in with an order.

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Make employee engagement an important part of the process. Have focus groups; consider an employee survey. Employee satisfaction a key to exemplary customer service A motivated workplace helps all of us do our jobs.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009. Digg Furl Netscape Yahoo!

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SaaS for Very Small Businesses – Show Me the Money | THE SMALL.

The Small Business Blog

But there is another definition that is largely being overlooked: Software that allows a company to conduct it’s everyday business, supporting most of the core, fairly standard business processes any company performs repeatedly. There's a lot of "fat" in that sales process that needs to be cut out.

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Clever Marketing by Kitchen Table Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Now seven years on we supply tattoo studios all over the UK and Europe, and use a number of distributors selling into Canada , Sweden , Czech Rep, and Indonesia and are in the process of securing a deal with an American distributor. Carl from Paid Surveys Said on October 23rd, 2008 at 2:19 am This is a truly inspiring story.

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